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Nov
01
by Steven at 8:54 AM
(1,232 Views / 11 Likes)
88 Comments
Hey guys,

I am pleased to announce we have now released our 24/7 phone support line! :)

The phone support is toll free (free to call) with support agents operating in US, EU, and AU providing 24/7 rank/donation support.

Official SkittleMC 24/7 phone support number:
1-833-428-3110

If you are having trouble reaching the number, make sure you put "1" as the area code.

That's all for now! :)
~ Steven
Oct
16
by Steven at 2:50 AM
(1,356 Views / 7 Likes)
65 Comments
Hi,

This is just a notice for those who abused the money exploit to obtain billions of dollars worth of currency, i.e. the following individuals:
  • Alex32979
  • SuperMasterGamin
  • RedWhiteRedify
The above accounts' balances have now been set to $0. Furthermore they have been banned for 7 days for bug exploiting. I will now be tracking outbound /pay's to whomever the money was distributed to and reverse them.

And the following people's balances have been altered due to illegally obtained funds sent to them:
  • HeyItzMike_
  • CarefreeCake

How the exploit worked:
  • Essentially what you would do is buy a 10 million money package, and then proceed to change the quantity in your cart to 9999 but do not hit enter. Then submit payment. This results in thousands of these payments registering on our server. Because neither of these individuals disclosed the bug responsibly and continued to abuse it, their balances have been reset...
Sep
24
by Steven at 9:21 PM
(1,808 Views / 12 Likes)
84 Comments
Hey guys,

So I decided to leave the house, and because of this the server decided to completely commit suicide.

I cannot fix anything until I'm back home. Until then the server will remain in whitelist while we fix the griefing in pvp and spawn. No player warps etc were damaged.

~ Steven
Sep
04
by Phoenix at 2:09 AM
(3,531 Views / 21 Likes)
118 Comments
Hello everyone. I'd like to talk to you about drama for a moment.

I used to work on a different server, before eventually coming to Skittle. On this server, there was a consistent problem with drama. There were certain individuals, who, when they didn't like someone, they would consistently harass that individual, spreading rumors just to defame them, and sometimes even going as far as to falsify information to set people up. Because of this, many players left, and many staff members resigned. That server isn't in a good spot today.

We have noticed something similar starting to happen on this server. Certain individuals are calling out other players/staff members and insulting them, not for constructive criticism, but solely just to bully them. Some individuals have gone as far as sending their friends to harass other players in PMs, and spreading nasty rumors behind staff members backs on separate, player owned discords. Staff members are normally able to tolerate a certain...
Aug
15
by Steven at 9:04 PM
(2,191 Views / 6 Likes)
61 Comments
Hi guys,

Introduction:
You may notice if you PvP a lot or are just generally playing that there's a significant amount of movement lag, and overall block/command lag (though it is hard to notice if you are just doing casual things).

We have even hired an optimization expert to fine tune the server however due to the amount of players we have been getting recently it is hard to push the server to its limits, given how unoptimized the 1.11.2 server software really is.

Main source of lag:
The main culprit of our lag comes from chunk lag - that is hackers flying around our world at top speed consuming resources as the server has to keep up with generating new chunks while they load tens or even hundreds of chunks per second.

It is not just limited to hackers abusing fly speed however, because we offer free fly chunk lag is unfortunately one of the things we have to deal with.

What we're doing to fix this:
Because our world border is 50k by 50k, and because not...
Aug
04
by Steven at 7:52 PM
(1,505 Views / 4 Likes)
34 Comments
Hi,

It appears our backend machine is offline, currently investigating.

~ Steven
Jul
24
by Steven at 8:03 AM
(1,507 Views / 2 Likes)
30 Comments
Hi guys,

Many have reported that they were unable to sign up on our forums as they were not receiving the confirmation email. I am pleased to say this is now fixed, and if you have registered recently just click the resend URL and you'll receive your email! :)

~ Steven
Jul
18
by Steven at 10:05 AM
(1,491 Views / 3 Likes)
30 Comments
Hello,

Implementing Thursday @ 12:00am EST

Because we are getting a larger SSD we have decided we are going to double the world border and make it 50,000 x 50,000 blocks (applies to negative as well). So for most of you, you should be pretty safe. But for the 0.15% of you who have builds outside this area, you will have to have one of us move your things.

FAQ:

How do I know if I am within the bounds?
You will not be spammed on your screen every 10 seconds warning you about being outside the region.

When will flight speed be back?
After we've implemented the border. It is disabled to prevent people from flying out millions of blocks like they were before.

Help I am being spammed on screen about the message how do I get my stuff moved?
Reply to the thread with this template:
  1. Warp or coords to your build
  2. Where you want us to move your build (warp or coords)
  3. Your username
** Not moving vanilla mansions

Thanks guys :)
~ Steven
Jul
16
https://i.imgur.com/uycgGjT.jpg
by Steven at 11:27 PM
(2,485 Views / 0 Likes)
67 Comments
Hi guys,

If you have been over 25k blocks recently you may have been spammed with this message:

The main reasons for implementing this world border are:
  1. Our disk space is filling up WAY too quickly. It's got to the point where we had to order a second SSD just to accommodate.
  2. It lags the server considerably. When people are hundreds of thousands, maybe even millions of blocks out from the center of the map, this uses up both memory resources for the server as well as CPU resources as it has to generate millions of chunks doing so.
  3. When the world border is implemented, we can introduce /speed back to those who purchased it since all the chunks that within the 25k x 25k area will already be generated. Therefore, flying around the map at top speed will load chunks very quickly with minimal resource impact on the server's machine.

If you need any help moving your house etc reply to this post with:

  1. Coords or a warp to where your...
Jul
03
by Steven at 5:17 PM
(1,084 Views / 4 Likes)
6 Comments
Hi guys,

I am pleased to announce we have recovered our recent forums data and are now running on the most recent version (from Friday) before they went offline. :)

~ Steven